Return & Refund Policy

Heaven's Treasure of Books – USA Christian Books and Accessories

Last updated: 1/21/26

Thank you for shopping with us. We want you to be happy with your purchase, and we strive to serve you with honesty and clarity.

Returns

We accept returns within 14 days of delivery.
Eligible return items must be:
- In the same condition that you received them (unused, unmarked).
- In the original packaging (including any inserts or shrink wrap, if applicable).
To start a return, please contact us at janice_d@godisformebooksoffaith.in with your order number and the items you’d like to return.

Non-returnable items

We may not be able to accept returns for:

Items that are not in their original condition (damaged or used for reasons not due to our error).
Items returned more than 14 days after delivery.

If you’re unsure whether your item can be returned, please contact us before sending it back.

Return Shipping Costs

Customers are responsible for all return shipping costs.
We recommend using a trackable shipping service and keeping your receipt, as we cannot guarantee that we will receive your returned item.

Refunds

Once we receive and inspect your return, we will notify you by email that we have received your returned item and whether your refund is approved or rejected.
If approved, we will issue a refund via the original payment method (through Stripe).
Refund processing times:
- We typically process refunds within [3–5 business days] after receiving your return.
- Your bank or card issuer may take an additional 5–10 business days to post the refund to your account.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at janice_d@godisformebooksoffaith.in within 7 days of delivery with:

We’ll work with you to correct the issue, which may include a replacement or refund.

For any questions about returns or refunds, please contact:
Email: janice_d@godisformebooksoffaith.in
Phone: 917855-1509