Return & Refund Policy


Heaven's Treasure of Books – USA Christian Books and Accessories

Last updated: 1/21/26

Thank you for shopping with us. We want you to be happy with your purchase, and we strive to serve you with honesty and clarity.

Returns

  • We accept returns within 14 days of delivery.

  • Eligible return items must be:

    • In the same condition that you received them (unused, unmarked).

    • In the original packaging (including any inserts or shrink wrap, if applicable).

  • To start a return, please contact us at janice_d@godisformebooksoffaith.in with your order number and the items you’d like to return.

Non-returnable items

We may not be able to accept returns for:

  • Items that are not in their original condition (damaged or used for reasons not due to our error).

  • Items returned more than 14 days after delivery.

If you’re unsure whether your item can be returned, please contact us before sending it back.

Return Shipping Costs

  • Customers are responsible for all return shipping costs.

  • We recommend using a trackable shipping service and keeping your receipt, as we cannot guarantee that we will receive your returned item.

Refunds

  • Once we receive and inspect your return, we will notify you by email that we have received your returned item and whether your refund is approved or rejected.

  • If approved, we will issue a refund via the original payment method (through Stripe).

  • Refund processing times:

    • We typically process refunds within [3–5 business days] after receiving your return.

    • Your bank or card issuer may take an additional 5–10 business days to post the refund to your account.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us at janice_d@godisformebooksoffaith.in within 7 days of delivery with:

  • Your order number

  • A description of the issue

  • Photos of the item and packaging (if possible)

We’ll work with you to correct the issue, which may include a replacement or refund.

For any questions about returns or refunds, please contact:
Email: janice_d@godisformebooksoffaith.in
Phone: 917855-1509